Effective Date: March 15, 2026

Propane Perks LLC

Privacy Policy

This Privacy Policy (“Policy”) describes how Propane Perks LLC, a Connecticut limited liability company (“Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information in connection with the Propane Perks mobile application and related services (the “Service”). By using the Service, you agree to this Policy.

1. Information We Collect

We collect the following categories of information:

1.1 Information You Provide

• Name
• Email address
• Phone number
• Account credentials
• Customer support communications

1.2 Payment and Wallet Information

• Payment method details (processed via third-party providers)
• Wallet balance and transaction history
• Funding activity

We do not store full payment card numbers. Payment data is handled by third-party processors.

1.3 Transaction Data

• Merchant name and location
• Transaction amount
• Date and time
• Transaction identifiers

1.4 Device and Usage Information

• IP address
• Device type and operating system
• App usage activity
• Log data

1.5 Location Information

• Approximate or precise location (if enabled)
• Used for transaction verification and fraud prevention

1.6 Receipt and Verification Data

• Images of receipts (if submitted)
• Extracted purchase information
• Verification outcomes

2. How We Use Information

We use information to:

2.1 Provide the Service

• Create and manage accounts
• Operate Wallet functionality
• Process transactions

2.2 Administer Rewards

• Determine eligibility for rewards
• Track promotions and incentives
• Prevent abuse of reward programs

2.3 Verify Transactions

• Confirm qualifying purchases
• Detect fraud and misuse
• Apply verification rules

2.4 Improve the Service

• Analyze usage patterns
• Develop new features
• Optimize user experience

2.5 Communicate with You

• Send service updates
• Respond to support requests
• Deliver promotional communications (where permitted)

2.6 Legal and Compliance

• Comply with applicable laws
• Enforce Terms and Conditions
• Prevent fraud and illegal activity

3. How We Share Information

We do not sell your personal information. We may share information with:

3.1 Service Providers

Payment processors, cloud hosting providers, analytics providers, and customer support tools. These providers process data on our behalf.

3.2 Business Partners

Propane companies funding rewards. We may share aggregated or anonymized data and limited transaction data necessary to administer rewards.

3.3 Legal Requirements

We may disclose information to comply with law or legal process, to protect rights, safety, or property, or to prevent fraud or abuse.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain information as long as necessary to provide the Service, to comply with legal obligations, and to resolve disputes and enforce agreements. Wallet and transaction records may be retained for extended periods as required by law.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion (subject to legal requirements)
• Opt out of marketing communications

To exercise rights, contact us at: Accounting@propaneperks.com

7. Location Data and Permissions

If you enable location services, we may collect location data to verify transactions and prevent fraud. You can disable location permissions, but some features may not function properly.

8. Cookies and Tracking

We may use cookies, analytics tools, and similar tracking technologies to understand usage and improve performance.

9. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.

10. Third-Party Services

The Service may integrate with third-party services. We are not responsible for their privacy practices or data handling.

11. California and State Privacy Rights

Residents of certain states (e.g., California) may have additional rights, including the right to know what data is collected, the right to request deletion, and the right to opt out of certain data uses. Requests can be submitted to: Accounting@propaneperks.com

12. Changes to This Policy

We may update this Policy from time to time. Changes will be posted with an updated “Effective Date.”

13. Contact Information