Effective Date: March 15, 2026
Propane Perks LLC
Terms and Conditions
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Propane Perks LLC, a Connecticut limited liability company (“Company,” “we,” “us,” or “our”), governing your access to and use of the Propane Perks mobile application, website, and related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.
1. Definitions
1.1 “Wallet” means the prepaid, stored value account made available through the Service.
1.2 “Partners” means third-party propane suppliers or affiliated entities that fund rewards or promotions.
1.3 “Qualified Transaction” means a transaction that meets the Company's verification criteria in its sole discretion.
1.4 “Rewards” means promotional credits, discounts, or incentives funded by Partners and administered by the Company.
2. Nature of the Service
2.1 The Service provides: a prepaid Wallet, transaction tracking, and rewards administration.
2.2 The Service is not a bank account, debit or credit account, investment product, or intended for money transmission or general-purpose storage of funds.
2.3 The Company acts solely as a technology platform provider and a program administrator for partner-funded rewards.
3. Eligibility and Account Registration
3.1 You must be at least 18 years old, reside in the United States, and provide accurate and complete information.
3.2 The Company reserves the right to refuse registration, suspend or terminate accounts, and require identity verification at any time.
4. Wallet Terms
4.1 Prepaid Nature
All Wallet funds are prepaid by you, represent a limited-use stored value, and do not earn interest.
4.2 Funding
The Company may allow funding via credit cards, debit cards, or other approved methods, and may impose balance limits, load limits, and transaction limits.
4.3 Permitted Use
Wallet funds may only be used within the Service, are non-transferable, and cannot be redeemed for cash except where required by law.
4.4 Safeguarding of Funds
Funds may be held in pooled or segregated accounts with third-party financial institutions. The Company makes no representation that such funds are insured.
5. Rewards Program
5.1 All Rewards are funded exclusively by Partners and are not obligations of the Company.
5.2 The Company does not guarantee the availability, value, or continuity of any Rewards or promotion.
5.3 The Company and/or Partners may modify or terminate rewards at any time, cap rewards per user, and adjust qualification criteria.
5.4 Rewards have no cash value, are non-transferable, and may expire.
6. Transaction Verification
6.1 The Company determines Qualified Transactions using merchant data, transaction data, behavioral analysis, location signals, and optional receipt verification.
6.2 You acknowledge that the Company does not verify specific products purchased. Rewards are based on probabilistic and commercially reasonable methods.
6.3 The Company may request receipts or documentation, delay or deny rewards, and reverse rewards previously issued.
7. Fraud, Abuse, and Prohibited Conduct
You agree not to manipulate transactions, submit false or altered receipts, use multiple accounts to exploit rewards, or engage in abnormal or suspicious behavior. The Company may suspend or terminate your account, forfeit Wallet balances (to the extent permitted by law), reverse Rewards, and report suspected fraud.
8. Fees
8.1 The Company currently does not charge user fees.
8.2 The Company reserves the right to introduce fees with prior notice.
9. Account Suspension and Termination
The Company may suspend or terminate your account at any time for violation of these Terms, fraud or suspected abuse, or regulatory or legal requirements. Upon termination, Wallet funds will be handled in accordance with applicable law and Rewards may be forfeited.
10. Third-Party Merchants and Partners
Partners and merchants are independent third parties. The Company does not control pricing, inventory, product availability, or store operations, and is not liable for partner actions, merchant errors, or product issues.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
11.1 The Service is provided “AS IS” and “AS AVAILABLE.”
11.2 The Company disclaims all warranties, express or implied.
11.3 The Company shall not be liable for indirect, incidental, or consequential damages, loss of profits or data, or partner or merchant actions.
11.4 Total liability shall not exceed the amount of fees paid by you (if any), or $100, whichever is greater.
12. Indemnification
You agree to indemnify and hold harmless the Company from any claims arising out of your use of the Service, your violation of these Terms, or your misuse of rewards or Wallet functionality.
13. Regulatory Status
13.1 The Wallet is a limited-purpose stored value system.
13.2 The Service is not a bank, money transmitter (to the extent structured as closed-loop), or financial institution.
13.3 No interest, yield, or financial return is provided.
14. Privacy
Your use of the Service is subject to the Company's Privacy Policy.
15. Dispute Resolution
15.1 Arbitration: Any dispute shall be resolved by binding arbitration in Connecticut.
15.2 Class Action Waiver: You agree not to participate in class actions against the Company.
15.3 Governing Law: These Terms are governed by the laws of the State of Connecticut.
16. Modifications
The Company may update these Terms at any time. Continued use constitutes acceptance.
17. Contact Information
Propane Perks LLCAccounting@propaneperks.com
1266 East Main Street, Suite 700R
Stamford, CT 06902